How Long Do I Have to File a Claim After a Rideshare Accident in Phoenix?

April 27, 2025 | By Gallagher & Kennedy Injury Lawyers
How Long Do I Have to File a Claim After a Rideshare Accident in Phoenix?

Using rideshare services like Uber and Lyft has become a common way to get around Phoenix. While generally convenient, accidents involving rideshare vehicles do happen, and they can lead to significant injuries for passengers, drivers of other vehicles, pedestrians, or even the rideshare drivers themselves.

If you've suffered an injury in an accident involving a rideshare vehicle in Phoenix, one of the most critical factors you need to be aware of, aside from getting medical treatment, is the strict time limit for taking legal action. This deadline, legally known as the "statute of limitations," dictates how long you have to file a lawsuit to seek compensation for your injuries.

Missing this deadline can have severe consequences, potentially barring you forever from recovering damages, no matter how clear the fault or how serious your injuries are. Understanding this timeframe and the added complexities of rideshare insurance makes contacting a knowledgeable Phoenix rideshare accident lawyer vital, and acting quickly is paramount.

Understanding Arizona's Statute of Limitations in Phoenix

Statute of Limitations

Every state has laws that set deadlines for filing different types of lawsuits. These laws are called statutes of limitations. Their purpose is generally to encourage timely resolution of disputes while evidence is still available and memories are relatively fresh, to provide potential defendants with some measure of finality.

In Arizona, the statute of limitations for most personal injury claims, including those arising from car accidents (which typically covers rideshare accidents), sets a specific timeframe within which a lawsuit must be filed.

According to Arizona Revised Statutes section 12-542, you generally have two years from the date the injury occurred (the date of the accident) to file your lawsuit in court.

Two years might sound like a long time, but in the context of recovering from injuries, dealing with medical treatments, and navigating complex insurance claims, it can pass surprisingly quickly.

It's important to understand that this deadline applies to filing the lawsuit, not just notifying an insurance company or starting negotiations. If you haven't formally filed suit within that two-year window, the court will almost certainly dismiss your case if the defendant raises the statute of limitations defense, regardless of the merits of your claim.

There can be very limited exceptions to this rule (like situations involving minors or individuals deemed legally incompetent), but relying on an exception is risky and requires careful legal analysis. Insurance companies are acutely aware of the statute of limitations.

Sometimes, adjusters might prolong negotiations or delay responding, potentially hoping that an unrepresented claimant will inadvertently miss the filing deadline. This is a critical reason why having a Phoenix rideshare accident lawyer involved early is so important. Your attorney will meticulously track the deadline specific to your case and ensure all necessary legal actions are taken well before time runs out, protecting your fundamental right to seek justice through the court system if needed.

The Added Layers of Complexity in Phoenix Rideshare Accidents

Accidents involving Uber or Lyft vehicles introduce unique challenges primarily related to insurance coverage. Unlike a typical accident involving two private vehicles with standard personal auto insurance, rideshare accidents often involve multiple potential insurance policies with different coverage levels depending on the driver's status at the time of the crash in Phoenix. This can include:

  • Driver's Personal Auto Insurance: When a rideshare driver is using their vehicle for personal reasons and is not logged into the rideshare app, their personal auto insurance policy is typically primary. 

However, most personal policies contain exclusions for commercial activity, meaning they likely won't cover accidents that happen while the driver is actively working for Uber or Lyft.

  • Rideshare Company's Contingent Coverage (App On, Waiting for Request): When a driver is logged into the rideshare app and is available to accept ride requests but does not yet have a passenger, companies like Uber and Lyft typically provide a layer of contingent liability coverage. 

This coverage usually has lower limits than when a passenger is in the car but offers more protection than the driver's personal policy might during this phase.

  • Rideshare Companys’ Full Coverage (En Route to Pick Up / During Ride): Once the driver accepts a ride request and is either on the way to pick up the passenger or has the passenger in the vehicle, the rideshare company's substantial commercial insurance policy generally applies. 

These policies typically offer significant liability coverage (often up to one million dollars or more) and may also include Uninsured/Underinsured Motorist (UM/UIM) coverage.

Determining which policy applies, accessing the correct policy information, and navigating the claims process with potentially multiple insurers (the driver's personal insurer, the rideshare company's insurer, and potentially the insurer for another vehicle involved) can be incredibly confusing for someone unfamiliar with these specific protocols.

Insurance companies might dispute which policy is active or try to shift responsibility. A Phoenix rideshare accident attorney who frequently handles these specific types of cases understands this intricate insurance framework.

They know how to determine the driver's status at the exact time of the accident, identify the applicable insurance coverage, and pursue the claim through the appropriate channels. Trying to untangle this web of insurance policies on your own while recovering from injuries is a recipe for frustration and potential errors that can jeopardize your claim.

Why Prompt Action and Legal Counsel Are Vital in Phoenix

Given the strict two-year statute of limitations in Arizona and the inherent complexities of rideshare insurance, contacting a Phoenix rideshare accident lawyer as soon as possible after the accident is not just recommended, it's strategically vital. Here's why immediate action is key:

  • Preserving Evidence: Key evidence needed to prove fault and damages can disappear over time. Skid marks fade, vehicles get repaired, surveillance footage from nearby businesses might be erased on short cycles, and witnesses' memories can become less clear. 

Your lawyer needs to act quickly to preserve this evidence, perhaps by sending spoliation letters (demanding evidence preservation), subpoenaing records, or hiring investigators. Digital evidence related to the rideshare app (driver's status, ride logs) is also critical and needs to be obtained promptly.

  • Thorough Investigation: A proper investigation takes time. 

Your lawyer needs to identify all involved parties, interview witnesses, obtain police and medical records, analyze the rideshare company's data, potentially consult accident reconstruction experts, and fully understand the sequence of events that led to the crash in Phoenix. Starting this process early allows for a more comprehensive and effective investigation.

  • Dealing with Insurers: Engaging a lawyer early prevents you from making potentially damaging statements to insurance adjusters. 

Adjusters may try to contact you quickly to get a recorded statement or offer a fast, lowball settlement. Your attorney will handle all communications, protecting your interests from the outset and ensuring adjusters know you have serious representation.

  • Understanding Medical Prognosis: It often takes time to understand the full extent of injuries and the necessary future medical treatment. Your lawyer needs this information to accurately value your claim. 

Starting the legal process early allows time for your medical situation to stabilize while still leaving ample time before the statute of limitations expires.

  • Navigating Bureaucracy: Dealing with large corporations like rideshare companies and their insurers involves navigating corporate structures and specific claims procedures. An experienced rideshare accident attorney knows how to cut through the red tape efficiently.
  • Avoiding Deadline Pressure: Waiting until close to the deadline creates unnecessary pressure and increases the risk of errors in filing the lawsuit. Hiring a lawyer early provides ample time to prepare the case thoroughly, attempt negotiation, and file suit correctly, if needed, well before the two-year limit approaches.

Steps Your Phoenix Rideshare Attorney Will Take

Once you ask a Phoenix rideshare accident lawyer to help you, they will follow a careful plan to work for you. They'll basically:

  • Investigate Driver Status: Your lawyer will need to figure out exactly what the rideshare driver was doing on the app when the crash happened in Phoenix. Were they just driving around normally (logged off)? 

Were they waiting for someone to request a ride (logged on, waiting)? Were they on their way to pick someone up (en route)? Or did they already have a passenger in the car? Knowing this is super important because it helps decide which insurance company might be responsible for paying.

Liable Parties
  • Identify All Liable Parties: It's important to find out everyone who might be responsible, or "liable," for the accident. Your lawyer won't just look at the rideshare driver. Maybe another car cut them off, or perhaps something was wrong with the road itself that contributed to the crash. 

They will look closely at the whole situation to ensure they know every person or group who played a part in causing the accident.

  • Secure Insurance Information: Your lawyer will work hard to get the details about all the different insurance plans that could help pay for your injuries and damages. 

This includes the rideshare driver's own personal car insurance, the special insurance the rideshare company has (which changes depending on if the driver was waiting, picking up, or driving a passenger), and also the insurance information for any other drivers who were part of the accident. Getting all this information is key.

  • Gather Critical Evidence: To build a strong case showing what happened and how you were injured, your lawyer needs proof, which is called evidence. They will collect important papers and information like the official police report written about the crash, your doctor's notes, and medical bills that show your injuries. 

Stories written down from people who saw what happened (these are called witness statements), any pictures or videos taken at the scene of the accident. Even special electronic data from the rideshare app itself that shows the driver's activity right before and during the crash.

  • Calculate Damages: Your lawyer will carefully figure out all the ways the accident has cost you. This means adding up all the money you've had to spend or have lost because of the crash, like hospital bills and money you couldn't earn because you missed school or work (these are called economic losses). 

They also consider how the accident affected you personally in ways that aren't just about money, like the pain you felt, sadness, or activities you missed out on (these are non-economic losses). They will even think about costs you might have in the future because of the injury.

  • File Claims & Negotiate: Once your lawyer understands who is responsible and has calculated how much the accident cost you in different ways, they will officially ask the right insurance companies to pay by sending them formal requests called claims. 

Then, they will talk and argue strongly (this is called negotiating) with the insurance company people to try to reach an agreement, called a settlement, that pays you a fair amount for everything you went through, hopefully without needing to go to court.

  • File Lawsuit (if necessary): In Phoenix, the statute of limitations is two years. This means that you usually only have two years from the date of the accident to start a court case, which is called filing a lawsuit

Your lawyer will keep a very close eye on this important deadline. If talking and negotiating with the insurance companies doesn't work out, and they won't agree to pay a fair amount, your lawyer will be ready to file the necessary papers with the court. They will start that lawsuit before the two-year time limit runs out.

Don't Let Time Run Out on Your Phoenix Rideshare Claim

File a Claim

If you've suffered an injury in an accident involving an Uber or Lyft in Phoenix, the clock started ticking the moment the accident occurred. The two-year statute of limitations in Arizona is absolute, and the complexities surrounding rideshare insurance require skilled handling.

Protecting your right to seek fair compensation means acting decisively and promptly. The best way to do this is by contacting a dedicated Phoenix personal injury attorney who has experience specifically with rideshare cases.

They can immediately take steps to protect your claim, investigate thoroughly, navigate the insurance maze, and ensure all legal deadlines are met, allowing you to focus on your recovery. Don't delay – contact a legal professional today to safeguard your rights.